German Customer Service Rep

Employment Type : Permanent
Salary :
Location :
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Description:

A multinational company in Co. Louth is looking for a number of Customer Service Reps to join their team on a permanent basis.  Fluency in German essential

You will provide the first line of support to customers. The position is expected to provide clear, concise, and efficient communication while maintaining a superior customer service.

Benefits:

  • Excellent salary with benefits to include Canteen, Healthcare, Pension, Gym Membership

Duties & Responsibilities:

  • Respond to call and non-call contacts in a polite and efficient manner
  • Provide support to customers seeking to apply for our service
  • Review and process all applicable documentation in support of applications
  • Provide clear and concise advice and information to customers as necessary
  • Research and resolve issues such arising from payment processing and escalate in a timely manner where appropriate
  • Document technical issues and escalate to technical support as appropriate
  • Perform additional duties as assigned

Qualifications Education and Experience

  • Third level qualification in business, finance or related field
  • 1 – 3 years of experience in customer service
  • Experience with CRM software

 

To apply please submit your CV through the link provided for the attention of Sandra Martin at Osborne or call Sandra Martin on 041 986 5058.

For details of all Osborne jobs please visit www.osborne.ie

 

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