KYC/Underwriting Onboarding Specialist – Italian
A leading growing multinational company based in Co. Louth who have become globally recognised through innovation and forward thinking for their work within the Financial services sector. Their approach has focused on combining entrepreneurial spirit with years of expertise to serve leading global marketplaces and software companies with premier end-to-end solutions. They now want passionate thinkers to join the team and make a difference in the company.
Salary: €27,000 – €30,000 Pension, Healthcare, Gym Membership, Canteen, Free Car Parking, 22 days Leave.
Duties / Responsibilities:
Responsible for risk management associated with client application requests for electronic payment processing services.
Contribute to new approaches to assist continual improvement in the efficiency and effectiveness of the department.
Provide support to customers seeking to apply for our service.
Review and process all applicable documentation in support of applications.
Develop and review underwriting policies by tailoring policies to local requirements, including risk management policies/guidelines processes and procedures.
Implement process/procedures to ensure Underwriting and AML/KYC regulations remain current, effective, and in-line with partner requirements.
To effectively manage a pipeline of cases within agreed Service Level Agreements, proactively requesting necessary documentation for missing information.
To ensure all cases are fully reviewed and an underwriting rationale is applied to each application prior to underwriting decision.
To ensure average turnaround expectations are exceeded by closely managing cases through to application process.
To provide accurate case updates to each stakeholder within agreed times and any actions taken are fully notated.
To ensure all cases are underwritten within agreed mandate levels.
To ensure the process, procedure and requirements are explained clearly to customers with effective customer service.
Assist Fraud/Risk department on potential fraud/risk related matters.
Assess prospective merchant applications within published SLA's.
Italian language fluency prerequisite along with strong English
Third level qualification in business, finance or related field a plus
1 to 3 years of experience in customer service and risk management, eCommerce experience is a plus
Direct experience with Global Payments and credit/risk/underwriting systems considered a plus.
Strong written and verbal communication skills.
Excellent organizational/analytical skills
Excellent oral and written communication skills
For more information please apply through the link provided for the attention of Martin Brennan or call Osborne on 041 98 65058
For more information on all of our current jobs visit www.osborne.ie